Privacy policy

Last updated: 19 October 2026

Nearhood is a city app for Ahmedabad and Mumbai, run by CORD4 TECH PRIVATE LIMITED (“we”). This page explains, in plain words, what we collect, why, and the choices you have. We follow India’s Digital Personal Data Protection Act, 2023 (DPDP Act).

The short version

• You sign in with your phone number and a one-time code (OTP). No password.
• We use your location only when you allow it.
• We never upload your contacts.
• Photos are uploaded only when you add them.
• Your data is stored in India.
• There are no ads, and we don’t sell your data.
• You can download your data or delete your account any time in Settings.

What we collect

• Your phone number, to sign you in with an OTP and keep your account safe.
• Your profile: name, username, photo, short bio, city, home area and interests, as you enter them.
• What you post: questions, replies, recommendations, check-ins, lists, club posts, civic reports and the photos you choose to add.
• Location, only with your permission. When you tap “verify my visit” on a check-in, your phone compares where you are with the place. We keep only the distance (for example “40 m away”), not your coordinates. If you allow location, app usage events may carry a rounded location (about 100 m, never exact), used only in totals to see which parts of the city use Nearhood. A civic report you file includes the location of the problem.
• How you use the app: screens opened and buttons used, with your account and device. This analytics helps us fix problems and improve the app.
• Verification details, if you choose to verify your home, workplace or ID, so neighbours know you are real.

We do not read your contacts, messages from other apps, or your photo library. The app only sees a photo when you pick it.

Why we use it

• To run Nearhood: show you friends’, neighbours’ and city updates, and let you post and check in.
• To keep the community safe: stop spam, fake visits and abuse.
• To send notifications you’ve allowed, such as replies and official city alerts.
• To improve the app using analytics.

We don’t show ads and we don’t sell or rent your personal data.

Who else sees it

• Other people on Nearhood see what you post, based on the audience you choose (everyone or friends).
• Service providers who help us run the app: hosting in India, the SMS service that sends your OTP, and push notifications. They may only use your data to provide that service.
• AI answers: when you use Ask, your question and public results from Nearhood are sent to our AI provider to write the answer. Your name and phone number are not sent.
• The law: if a valid legal order requires it.

Where and how long

Your data is stored on servers in India. We keep it while your account is open. When you delete your account, we remove your profile, posts, replies, check-ins, follows and messages. We may keep limited records where the law requires it.

Your rights under the DPDP Act

• Access: download a copy of your data from Settings in the app.
• Correction: edit your profile any time.
• Erasure: delete your account in Settings → Account → Delete account. See how to delete your account.
• Withdraw consent: turn off location, notifications or analytics-related permissions in your phone settings.
• Grievance: contact us (below). If you are not satisfied, you can complain to the Data Protection Board of India.
• Nominate someone to use these rights for you if you die or can’t act yourself, by writing to us.

Children

Nearhood is for people aged 18 and over. We don’t knowingly collect data from children.

Contact and grievance officer

Grievance Officer, CORD4 TECH PRIVATE LIMITED. Email: hello@nearhood.com. We’ll acknowledge your message and work to resolve it quickly.

Changes

If we change this policy in a big way, we’ll tell you in the app before it applies.